Privacy Policy

Efefective Date: April 2025

At Vanguard Workforce Solutions (“VWS,” “we,” or “our”), your privacy matters. This Privacy Policy outlines how we collect, use, and share information through our website, online forms, and manual SMS communications. By interacting with our services, you agree to the terms outlined below.⸻1. Information We CollectWhen you interact with us through our website or contact forms, we may collect the following information:
• First and last name
• Company name
• Phone number
• Email address
• Any information you choose to include in your messageWe also utilize third-party analytics tools, such as Google Analytics and Google Search Console, to gather standard usage and performance data for our website.⸻2. How We Use Your InformationThe information we collect is used to support the delivery and improvement of our services. This may include:
• Responding to inquiries and service requests
• Setting up appointments or consultations
• Providing updates and communications related to services you receive
• Facilitating marketing campaigns or service announcements
• Evaluating website and campaign performance
• Communicating via SMS when consent has been grantedAll communications are initiated manually—there is no automated SMS outreach or cold messaging.⸻3. SMS Consent and CommunicationsBy providing your mobile number and engaging with our team via SMS, you consent to receive business-related communications from us. These messages may relate to account updates, appointment reminders, or service-related notices.We do not share or sell SMS consent to third parties or affiliates for marketing purposes.You may opt out at any time by replying “STOP” to any of our messages. Once opted out, you will no longer receive SMS communications from us unless new consent is provided.⸻4. Sharing and Disclosure of InformationVWS does not sell your personal data. However, to fulfill our business operations and deliver services, we may share information with trusted vendors and partners such as cloud service providers, analytics tools, and marketing platforms.These providers are contractually obligated to maintain confidentiality and secure handling of your information, and only access data as needed to fulfill specific business functions on our behalf.⸻5. Security and RetentionWe implement safeguards to protect your information, including:
• File encryption
• Role-based access controls
• Secure communication practices
• Internal staff training on data protectionWe do not collect or store sensitive personal data (such as Social Security numbers) through website forms. In cases where such data is handled as part of client onboarding, appropriate safeguards are enforced.⸻6. Your Choices and AccessYou may update your information or submit a request regarding your personal data by contacting us at help@vws.team.Please note that while we are committed to responding to all privacy-related inquiries, it may take a minimum of 30 days to receive a reply. Your patience is appreciated.⸻7. Changes to this PolicyWe may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Updated versions will be posted on this page with a revised effective date.⸻Contact Us
For any questions about this policy or how we handle your information, please contact:
help@vws.team